For over 20 years, Pendrick has pioneered bad debt recovery solutions that help healthcare providers and their partners improve financial outcomes for patient receivables in collections. As a nationally recognized leader in healthcare debt purchasing, leasing, and servicing, we take pride in delivering comprehensive, long-term solutions – tailored to each client’s unique needs and portfolios – that accelerate cash flow, reduce collection costs, and improve the patient experience.
Why Partner with Pendrick?
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We're the Largest Purchaser of Healthcare Debt
Pendrick currently manages $55 billion in receivables and has deployed more than $450 million to our healthcare partners, significantly more than any other competitor. Our size and experience allow us to efficiently purchase and manage, at scale, all types of healthcare debt.
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We Offer a Better Patient Experience
We are committed to helping patients address their financial obligations in a compassionate and manageable way. Our focus on the patient experience is highlighted by our industry-leading complaint rate of less than .001%, which significantly outperforms national averages.
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We Protect Your Reputation
Pendrick boasts an A+ Better Business Bureau rating and a complaint rate of less than .001%, exemplifying our strong commitment to compliance and delivering a patient experience based on courtesy and respect.
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Our Agency Network Improves Collections
Our Master Account Servicing solution outperforms traditional collection agencies by utilizing a wholly owned agency combined with an extensive network of vetted agency partners who specialize in medical debt collection. We match accounts to agencies across our network based on their specialization and success with different types of accounts to maximize collections while offering the best patient experience. As accounts age, we strategically shift them among our network, delivering sustained returns and up to a 30% improvement in collections rate.
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Our Data-Driven Strategies Maximize Outcomes
Using our AI-developed propensity-to-pay model based on insights from more than 110 million owned accounts, we optimize collection strategies for each client’s portfolio to maximize financial outcomes for all types of healthcare receivables.
Our Leadership Team
Chris Eastman
Chief Executive Officer
Chris Eastman
Chief Executive Officer
Chris Eastman
Chief Executive Officer
Chris joined Pendrick in 2023 as Chief Executive Officer, bringing over two decades of leadership experience in financial services and collections. Prior to joining Pendrick, Chris served as Managing Director at Goldman Sachs, where he built the Marcus Collections and Recoveries strategy and led integration efforts for the company’s $2.2 billion GreenSky acquisition.
His experience also includes risk management and operations leadership roles at OnDeck and Capital One Auto Finance.
Chris holds an MBA from the University of Virginia.
Scott Schrader
President and Chief Commercial Officer
Scott Schrader
President and Chief Commercial Officer
Scott Schrader
President and Chief Commercial Officer
Scott joined Pendrick in 2023. As President and Chief Commercial Officer, he applies extensive healthcare leadership experience across sales, marketing, product, and revenue cycle to drive strategic initiatives and revenue growth at Pendrick.
Scott is a results-oriented leader with a successful track record of growing healthcare technology and service organizations, from start-ups to Fortune 50 corporations.
Prior to joining Pendrick, Scott led Change Healthcare’s Technology Enabled Services division as Chief Commercial Officer. Prior to Change, he held executive leadership roles at Access Healthcare Services, Accretive Health, and RevenueMed.
Peter Silva
Chief Operating Officer
Peter Silva
Chief Operating Officer
Peter Silva
Chief Operating Officer
A founding member of Pendrick Capital Partners in 2010, Peter brings over 30 years of experience in the Risk/Credit and Accounts Receivable industries with an emphasis on recovery and outside collection agency management. As Chief Operating Officer, he oversees all aspects of operations, including collections, accounts receivable management, underwriting, and customer service.
Prior to co-founding Pendrick, Peter served in operations leadership roles at AT&T and NCO Financial Systems.
Anthony Albanese
Chief Compliance Officer
Anthony Albanese
Chief Compliance Officer
Anthony Albanese
Chief Compliance Officer
Anthony joined Pendrick in 2015, bringing over 30 years of experience in accounts receivable management and compliance. In his role as Chief Compliance Officer, he oversees all compliance activities, including compliance monitoring and auditing programs for internal and external agencies, and ensuring Pendrick adheres to all federal and state regulations.
Prior to joining Pendrick, Anthony served in executive leadership roles at Transworld Systems and NCO Financial Systems.
John Treiman
Chief Information Officer
John Treiman
Chief Information Officer
John Treiman
Chief Information Officer
John joined Pendrick in 2023, bringing over two decades of executive leadership IT experience from various industries. In his role as Chief Information Officer, he oversees all information technology and data security initiatives.
Prior to joining Pendrick, John served as Chief Information Officer at ARS National Services, MedImpact Healthcare Systems, ID Analytics, and Equicare Capital. John holds a bachelor’s degree in economics from UCLA and a Master of Business Administration from USC Marshall School of Business.
Jared Teslow
Chief Data Analytics Officer
Jared Teslow
Chief Data Analytics Officer
Jared Teslow
Chief Data Analytics Officer
Jared joined Pendrick in 2023. In his role as Chief Data Analytics Officer, he oversees underwriting and data analytics activities. Prior to joining Pendrick, Jared served as Head of Data Science at MeasureOne, and spent seven years in data science and leadership roles at CapitalOne Auto Finance.
Jared holds a B.A. in Chemistry and an M.S. in Mathematics from Texas A&M University.
Koleki Wright
Chief Human Resources Officer
Koleki Wright
Chief Human Resources Officer
Koleki Wright
Chief Human Resources Officer
Koleki joined Pendrick in 2023, bringing over a decade of HR leadership experience from various organizations across the healthcare industry. Koleki believes in leveraging expert oversight to deliver value to organizations across the entire human capital management spectrum.
Prior to joining Pendrick in 2023, she served as Chief People Officer at P1 Dental Partners. Koleki holds a B.S. in Business Administration from Ball State University and a Master of Business Administration from Indiana Wesleyan University.
Stephen Auburn
General Counsel
Stephen Auburn
General Counsel
Stephen Auburn
General Counsel
Stephen joined Pendrick in 2023, bringing decades of corporate counsel experience and broad legal expertise, including compliance in highly regulated industries, corporate and commercial transactions, managing claims and litigation, and managing outside counsel.
Prior to joining Pendrick, Stephen served as General Counsel at Pliant, EAF, Coskata, and Trustmark.
Stephen holds an M.B.A. from Northwestern University Kellogg School of Management and an M.P.A. and J.D. from Syracuse University.
